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Support topics we handle

• Tool errors, failed conversions, upload issues, and download link problems.
• Account access, subscription status, billing questions, and plan-limit confusion.
• Privacy questions, file cleanup concerns, cookie choices, and data deletion requests.
• Security reports, suspicious activity, abuse complaints, or unsafe automated traffic.

Before sending sensitive information

Please avoid sending passwords, national identity numbers, payment card details, or unnecessary copies of private documents in a support message. If we need more detail to troubleshoot, we will ask for the smallest useful information.